Last updated: 11 July 2026
Introduction
Via Morocco Tours SARL ("we", "us" or "Via Morocco Tours") is committed to protecting the privacy of every traveller who contacts us or books a journey. This policy explains what personal information we collect, why we collect it, and how we keep it safe.
By using our website or enquiring about our services, you agree to the practices described below. If you do not agree, please refrain from submitting personal information to us.
Information We Collect
We collect the details you provide when you request a quote, make a booking, or message us, including your name, email address, telephone or WhatsApp number, travel dates, party size, and any preferences or special requirements you share with us.
When you browse our website we may also collect limited technical data such as your IP address, browser type, and the pages you visit, in order to keep the site secure and understand how it is used.
How We Use Your Information
Your information is used to respond to enquiries, prepare tailored itineraries and quotations, arrange transfers and tours, process bookings, and provide concierge support before and during your trip.
We may also use your contact details to send you booking confirmations, practical travel information, and occasional updates about our services. You can ask us to stop sending marketing messages at any time.
Bookings via WhatsApp and Messaging
Many of our guests prefer to plan their journey over WhatsApp. When you contact us through WhatsApp or similar messaging services, your messages and the details you share are processed to arrange your travel. These platforms are operated by third parties and are subject to their own privacy policies.
We retain conversation history only for as long as needed to manage your booking and to answer any follow-up questions about your trip.
Cookies and Analytics
Our website uses a small number of cookies and similar technologies to remember your language preference, keep the site functioning correctly, and measure aggregate traffic. Analytics data is used in an anonymised form and does not identify you personally.
You can control or disable cookies through your browser settings, though some features of the site may not work as intended if you do so.
Sharing With Third Parties
To deliver your journey we may share necessary details with trusted partners such as riads and hotels, chauffeurs and drivers, local guides, and desert camps. We share only what is required to fulfil your booking, and we ask our partners to handle your information responsibly.
We do not sell your personal information. We may disclose data where required by law or to protect our legal rights.
Data Retention and Security
We keep your personal information only for as long as necessary to provide our services and to meet legal, accounting, or tax obligations. When it is no longer needed, we securely delete or anonymise it.
We apply appropriate technical and organisational measures to protect your data against loss, misuse, and unauthorised access. No method of transmission over the internet is entirely secure, but we work to safeguard your information at all times.
Your Rights and Contact
You have the right to access the personal information we hold about you, to request corrections, and to ask us to delete it, subject to any legal obligations we must observe. You may also object to certain uses of your data.
To exercise any of these rights, or if you have questions about this policy, please contact us at transfertcasablanca@gmail.com or by telephone on +212 699 738 046. This policy is governed by the laws of the Kingdom of Morocco.
